FAQ

The status doesn’t change from “Now activating the services”. What should I do?

To activate Connected Service, the DCM needs to communicate with the TOYOTA server while the engine is on.
Please start the vehicle, wait for a minute, turn it off. Repeat this process twice.
The activation process may not be performed properly when your vehicle is at a place with poor signal.
If you don't receive a service activation notification even at a place with strong signal, please contact the Support Desk.

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