FAQ

I want to use the App. What should I do?

Prepare an email address which you can use via smartphone.

A license code given by the vehicle owner is also necessary.
If you haven't received it, ask the vehicle owner to issue the License Code.
*License Code is a code given to non-owners who are allowed to use Connected DA Service by the vehicle owner.
When they register for Connected DA Service, please enter/scan the license code.

Download the TOYOTA CONNECT app.

App Store Google Play

Start the app to show the login page.
Tap “Register”, then enter the License Code or use your camera to scan the QR code.

Once the registration is completed, you will see a page that shows the successful registration of the vehicle.
Tap "Continue" and move to the next step.

Check the Terms and Conditions.
If you agree the contents, tick a mark on the checkbox and tap "Continue".

Fill out member information.
Password should be 6 or more characters.
Alphanumeric characters, -, _, ., !, #, &, @, $, *, ^, % can be used. Enter it twice for verification.

Tap "Next", and verification code is sent to your email address.

Enter the verification code and tap "Next".
If you do not receive the verification code, please check the followings.
It may take a while to receive an email depending on your connection speed.
The email may be identified as spam.
The email address "@toyota-connect.com" may have been blocked.
Please check your anti-spam setting to allow "@toyota-connect.com".

Registration completes if the page "Welcome" is shown.

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